Terms of Service
Last Updated: January 1, 2024
Agreement to Terms
By accessing our website and using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
Services
Portage Turf & Pest provides professional lawn care, pest control, and plant health services. All services are subject to availability and may vary by location.
Service Agreements
- Services are provided according to agreed-upon schedules and specifications
- Pricing is subject to change with notice
- Service programs may require a minimum commitment period
- Cancellation policies apply as stated in individual service agreements
Property Access
By engaging our services, you grant Portage Turf & Pest permission to access your property for the purpose of providing agreed-upon services. You are responsible for:
- Ensuring safe access to treatment areas
- Securing pets during service visits
- Notifying us of any hazards or special conditions
- Maintaining clear access to work areas
Payment Terms
Billing
- Payment is due upon receipt of invoice unless otherwise agreed
- We accept various payment methods as communicated
- Late payments may be subject to additional fees
- Unpaid balances may result in service suspension
Refunds and Adjustments
If you are not satisfied with our services, please contact us within a reasonable timeframe. We will work to address your concerns and may provide additional treatments or adjustments at our discretion.
Cancellation and Rescheduling
- Service cancellations must be made at least 24 hours in advance
- Program cancellations are subject to terms in your service agreement
- We reserve the right to reschedule services due to weather or other circumstances
Liability and Warranties
Service Performance
We strive to provide high-quality services using industry best practices. However, results may vary due to factors beyond our control, including:
- Weather conditions
- Soil quality and composition
- Pest resistance to treatments
- Maintenance by property owner
- Environmental factors
Limitation of Liability
To the fullest extent permitted by law, Portage Turf & Pest shall not be liable for any indirect, incidental, consequential, or punitive damages arising from our services.
Indemnification
You agree to indemnify and hold Portage Turf & Pest harmless from any claims arising from your use of our services or breach of these terms.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Portage Turf & Pest and is protected by copyright laws. You may not reproduce or distribute our content without permission.
Customer Responsibilities
As a customer, you agree to:
- Provide accurate property and contact information
- Follow any pre- or post-treatment instructions
- Notify us of any concerns or issues promptly
- Maintain reasonable care of treated areas
- Comply with all applicable laws and regulations
Pesticide and Product Information
We use professional-grade products that are approved for their intended use. Material Safety Data Sheets (MSDS) are available upon request. You are responsible for:
- Informing us of any sensitivities or concerns
- Following any notification requirements (e.g., for beekeepers)
- Adhering to re-entry intervals as communicated
Weather and Service Delays
Services may be delayed or rescheduled due to weather conditions. We will make reasonable efforts to notify you of any changes to your scheduled service.
Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.
Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be governed by the laws of the State of Ohio.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us:
Portage Turf & Pest
5615 South Prospect St
Ravenna, OH 44266
Phone: (330) 296-8873
Email: info@portageturf.com